At Water Softener Canada, your privacy matters to us. We’re committed to protecting your personal information and being transparent about how it’s collected, used and safeguarded.
Information We Collect
We collect information that helps us serve you better, including:
Personal details such as your name, address, email, and phone number.
Order details, payment information, and installation addresses.
Information you provide through our quiz, forms, or consultations.
Technical data like your IP address, browser type, and device for site optimization.
How We Use Your Information
We use this data to:
Process and deliver your orders and installation bookings.
Provide personalized product recommendations and customer support.
Communicate updates, offers, or service reminders (only with your consent).
Improve our website, services, and customer experience.
Sharing Your Information
We never sell or rent your information. We may share limited data with:
Licensed local plumbers or installation partners for scheduling and service.
Payment processors and shipping carriers to complete transactions.
Legal authorities if required by law.
Data Security
Your information is stored securely and accessed only by authorized personnel. All payments are processed through encrypted gateways that meet PCI-DSS compliance standards.
Cookies
Our site uses cookies to enhance browsing experience and track analytics. You may disable cookies through your browser settings, but some site features may not function properly.
Your Rights
You can request to access, correct, or delete your personal data anytime by contacting us at hello@watersoftener.ca
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