Frequently Asked Questions
What’s included in the installation?
Full home setup, under-sink RO installation, and system testing by our certified partners anywhere in Canada.
Will it remove chlorine taste and odor?
Yes, the Platinum Softener’s integrated carbon stage filters chlorine throughout the home.
How often will I replace RO filters?
Pre-filters annually, membrane every 2–3 years depending on water use.
Not Sure If This Fits Your Need?
Take a quick quiz and get a personalized recommendation based on your water source, household size, and the issues you notice at home.
